The Intangible Brand
Welcome to The Intangible Brand, where we explore the connection between employee experience and client experience, and the hidden forces that make brands stick. Each episode offers practical insights and inspiration for building a brand people are proud to work for — and eager to work with.
The Intangible Brand is brought to you by Cline and TOKY.
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The Intangible Brand
Latest Episodes
Ep34 Earn Fierce Client Loyalty | Ryan Suydam
Watch the video on YouTube! Most professional services firms point to their repeat work as proof that clients love them. Ryan Suydam says that number is hiding the truth, and that fierce lo...
Ep33 Make Your Client A Hero | Elise Mitchell
Watch the video on YouTube! Conventional wisdom says a founder who takes her foot off the gas will watch the business f...
Ep32 Do What You Say You're Going To Do | Daniel Wells & Nathan Sievers
Watch this on YouTube!In construction, the unwritten rule is that the lowest bid wins the work. Daniel Wells and Nathan Sievers of Wells & Wells Construction built a multi-state firm on nego...
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