The Intangible Brand
Welcome to The Intangible Brand, where we explore the connection between employee experience and client experience, and the hidden forces that make brands stick. Each episode offers practical insights and inspiration for building a brand people are proud to work for — and eager to work with.
The Intangible Brand is brought to you by Cline and TOKY.
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Podcasting since 2025 • 14 episodes
The Intangible Brand
Latest Episodes
Ep 14 - Perspective Over Demographics | Susan Baier
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl sit down with Susan Baier, founder of Audience Audit, to explore how professional service firms can ...
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Season 2025
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Episode 14
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55:37
Ep 13 - Designing Service Brands Where Everyone Wins | Tate Fisher
Watch this episode on YouTubeIn this episode, we talk with Tate Fisher about what it really takes to design service experiences that serve customers, support employees, and work for the b...
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Season 2025
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Episode 13
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1:05:12
Ep 12 - Becoming “Brand On” | Brandon Coleman Jr
Watch this episode on YouTubeIn this episode of The Intangible Brand, Jerry and Carl talk with Brandon Coleman Jr., a brand strategist, speaker, and author who has spent f...
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Season 2025
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Episode 12
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1:05:47
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